Strategizing a Company Intranet at Simantel

organization
Capabilities
Timing

Situation

I worked with a company that had several internal challenges with internal communications: 

  • They lacked a dedicated, secure internal channel to communicate and collaborate.
  • There was no platform or formal process for sharing knowledge or dispersing educational and training materials.
  • Critical information was shared informally via emails, meetings and individual conversations, but not always communicated more broadly
  • These challenges negatively impacted the on-boarding of new employees and provided a disadvantage to the remote workforce

Action

  • Established secure, digital knowledgebase to serve as a critical internal channel for communications
  • Developed a comprehensive plan to expand the capacity of the knowledgebase and create a more interactive experience

Results

  • Improved communication
  • Increased collective intelligence
  • Reinforce company vision and culture
  • Facilitate idea sharing; collect employee feedback
  • Brought remote team closer

organization

Capabilities

Timing

SITUATION

ACTION

RESULTS

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